Frequently Asked Questions
These questions are all questions that customers often ask us. If your question is not here or if you have questions about our answer. Welcome to consult us.
Yes, sure. Cartue can turn the customer’s idea of the statue into reality. The customer told us the details of the statue, and our designers used this to create a manuscript of the statue to provide the customer with the choice of what he intended. Of course, customers can also provide us with pictures or videos, which is the best.
Of course. If you want the statue to be another color, let us know. We color the statue design according to your ideas, and then we send you the design. If you are satisfied, then we make the statue.
It depends on the size of the statue. In general, the time will be between 10 days and 15 days.
For small statues, we will wrap the plastic foam outside the statue and put it in a wooden box.
For large statues, we will first break the statue into several parts. The decomposed statue is then wrapped in plastic foam and placed in a wooden box.
It usually takes 1 to 2 months. It depends on where the customer is. Our factory is located in Sichuan, China, and the ports of cargo are generally Guangzhou, Shanghai, Qingdao, Shenzhen, and other places.
The statues we make are waterproof and sunproof, which can be placed outdoors and adapt to various environments.
Meet the customization needs of customers.
Combining the customer’s budget with the customer’s requirements for the product, we provide the most suitable product design for the customer.
Provide customers with information on the production process of the product.
In the process of making products, we will strictly follow the previously determined product design to produce products, and provide customers with the latest product production information to ensure that the product is customer satisfaction.
Perfect after-sales service.
After the product is delivered to the customer, we also provide a one-year warranty for the product and provide technical support for the customer for a long time.